The vast majority of brands setting up a Shopify store hit a second wall after getting the technical infrastructure right: who will ship the orders, how, and at what cost; if selling abroad, who will manage the customs process; and when a return occurs, will that process fall entirely on the store owner's shoulders? At Nodus Works, we don't solve these questions alone; we have joined forces with Navlungo. The formula is simple: You handle the sales on Shopify, we handle the logistics. In this article, we cover the four main areas of this collaboration (expert support in international/e-export logistics and customs processes, fulfillment solutions, easy return processes, and domestic cost-effective shipping as an additional option) and what this means in practice for your store.
Who is Navlungo?
Navlungo is essentially a digital logistics platform developed for businesses that want to ship abroad and engage in e-exporting. Its operating logic is similar to a flight comparison site: you compare prices from different shipping and logistics companies on a single screen and choose the best offer, while customs procedures and micro-export (simplified electronic export declaration for shipments up to 300 kg and 15,000 Euros via ETGB) processes are also managed through the same platform. Founded in 2019, the company offers air, land, sea, and rail transport options using this comparison logic; in 2021, it added storage and domestic shipping options to this international-focused infrastructure by acquiring Park Palet, which provides e-commerce fulfillment services. It currently serves thousands of companies active in over 230 countries.
Combining Nodus Works' technical expertise on the Shopify side with Navlungo's logistics infrastructure, this collaboration aims to provide store owners with an answer to the question, "We've set up the store, now how do we ship the orders?" without ever leaving the Shopify ecosystem.
Why Navlungo?
When deciding on this collaboration, we looked at a single criterion: that the store owner should not have to deal with four separate suppliers for shipping, customs, storage, and returns. The fact that Navlungo expanded its shipping comparison infrastructure to the fulfillment side by acquiring Park Palet in 2021 makes it possible to combine these four needs on a single platform; this infrastructure, which serves in 292 warehouses (15 of which are abroad), is a rare combination for Shopify stores looking to build operations on both a local and international scale. Our contribution is ensuring that this infrastructure communicates seamlessly with Shopify's order, inventory, and notification flows.
International Sales and E-Export Logistics: Navlungo's Core Expertise
For stores selling abroad or planning to take this step, the real complexity is not the shipping cost, but the customs process: correct customs declaration, tax/tariff calculation, and import rules that vary by country. Navlungo was founded for exactly this need; it allows you to compare air, land, sea, and rail options side-by-side with a flight comparison logic to choose the best offer, and to manage customs procedures and the micro-export (ETGB) process from a single platform. While you continue to receive orders on Shopify, the customs and international transport side proceeds through this infrastructure.
Micro-export is a practical option, especially for small and medium-sized Shopify stores: as long as the weight of the shipment sent at one time does not exceed 300 kilograms and the value of the goods does not exceed 15,000 Euros, you can export via the ETGB process, which is conducted entirely electronically instead of a classic export declaration; this means less bureaucracy and lower costs compared to traditional exporting.
The decision to expand into international markets often coincides with a platform migration (such as moving from a marketplace to Shopify) or a multi-language store setup; if we are managing these processes, we plan the logistics side within the same project as Navlungo. We also cover the process of moving from a marketplace to your own Shopify store in our marketplace to Shopify migration guide as well.
Critical Note: The customs process in e-exporting varies significantly by country; a process that works smoothly in one country may require additional documentation or tax items in another. Therefore, we recommend that you set up your international logistics planning after determining which countries you will be selling to, rather than doing so before your target market is clear.
Domestic Shipping: An Additional Cost-Effective Shipping Option
Although Navlungo's primary focus is international, the infrastructure expanded with Park Palet also offers an option for domestic shipping: you can compare multiple shipping companies and ship with the most suitable price and delivery time. This is an additional option for stores that already work with a single shipping company and want to compare alternative prices; however, the area that truly makes a difference is still the international/e-export side.
We handle the technical setup of the shipping integration on the Shopify side; standard steps such as the automatic generation of the shipping label when an order is created, the tracking number being added to the order, and notifications being sent to the customer are covered in our Shopify shipping integration guide we covered the general outline; if you are already working with Aras, MNG, or Yurtiçi Kargo Aras Kargo, MNG Kargo and Yurtiçi Kargo integration guides. The Navlungo integration does not replace these setups; it acts as an additional comparison layer.
Fulfillment: Warehousing and Order Preparation
The fulfillment service Navlungo offers through its Park Palet infrastructure allows you to store some or all of your products in Navlungo's domestic and international warehouses instead of your own, with the warehouses handling packaging and shipping once an order is placed. This means that once your order volume crosses a certain threshold, you can move away from manual packaging and outsource the operation to an external infrastructure.
For the fulfillment integration to work correctly on Shopify, a connection must be established where order status, inventory synchronization, and return notifications flow in real-time; we handle this technical setup as part of our Shopify integration solutions service . In practice, the workflow is as follows: the customer places an order on Shopify, the order information is automatically sent to Navlungo's warehouse system, the warehouse team packs and ships the order, and the tracking number is written back to the Shopify order; the store owner does not need to take any manual steps in the middle of this chain.
Returns Management
The returns process, especially for international sales, is an operation as complex as shipping; the cost of return shipping, clearing customs again, and registering items back into inventory can become a burden that the store owner has to track manually. Navlungo's infrastructure for returns makes this reverse flow trackable through the same dashboard; creating return shipments, receiving products at the warehouse, and updating stock all become part of a single process.
Tip: The fewer steps you present to the customer during the returns process, the higher the customer satisfaction remains after the return. A returns process that the store owner tracks manually turns into a complex experience in the eyes of the customer; an automated returns flow reverses this perception.
What Does This Partnership Mean for You?
In practice, this means the store owner does not need to negotiate with individual shipping companies, search for a separate fulfillment provider, or find a separate consultant for customs processes; technical setup and operational logistics proceed within the same project.
What Stage Is Your Store At, and Which Component Is the Priority?
Not every store needs to utilize all four of these components at once; priorities change depending on your growth stage.
How Do You Get Started?
The process begins by understanding the current state of your store: which shipping carriers you work with, your order volume, whether you have plans for international sales, and what your return rates look like. Based on this information, we decide together which of the four components to implement first; it is not mandatory to set up all components at once. While Nodus Works handles the technical integration and Navlungo manages the logistics and operations, the only thing that changes for you as a store owner is that you no longer have to track these processes separately.
Frequently Asked Questions
Do I need to change my existing Shopify store to benefit from this partnership?
No, the integration is set up through your existing store; there is no need to build a store from scratch.
Is it suitable only for domestic shipping, or also for stores that do not plan to sell internationally?
It is suitable for both. If you do not have plans for international sales, you can utilize only the domestic shipping and fulfillment services; when you decide to expand abroad in the future, you can simply add the customs and international shipping layers to the same infrastructure.
Does switching to a fulfillment service require me to close my existing warehouse completely?
No, a partial transition is also possible; some stores move high-volume products to the fulfillment warehouse while continuing to keep low-volume or special items in their own warehouse.
Do I have to set up all four components at the same time?
No. Depending on your store's priority needs (for example, only domestic shipping or only fulfillment), you can start with a single component and add the others as the need arises.
Which Shopify plans does this partnership work with?
The integration is built using Shopify's standard order and inventory APIs, so there are no specific plan limitations. We clarify whether your store requires a custom setup during the initial assessment meeting.
Conclusion: Seamless Transition from Technical Setup to Operations
No matter how well your Shopify store's technical infrastructure is set up, if shipping and logistics remain a separate issue, growth will eventually turn into an operational bottleneck. With the Nodus Works x Navlungo partnership, logistics is now much easier: less operational burden, more growth. If you would like to evaluate together which components of this partnership make sense for your store, you can contact Nodus Works.
