ETBIS, or the Electronic Commerce Information System, is an official platform run by the Ministry of Trade where businesses engaged in e-commerce in Turkey are registered. Registering with ETBIS is a legal requirement for every individual or legal entity involved in e-commerce activities. This system ensures the security of both consumers and businesses, and aims to regularly monitor e-commerce data on behalf of the state.
In this guide, we will explain everything you need to know about ETBIS applications, registration requirements, the registration process, necessary documents, and penalties step by step. Let's start by examining what ETBIS does and why it is so important.
What is ETBIS and What Does It Do?
ETBIS is a digital system that collects information about e-commerce businesses under one roof. Developed by the Ministry of Trade, this platform records information such as the identity, field of activity, sales method, and payment system of every company that sells goods or services online. This makes the e-commerce ecosystem in Turkey both more transparent and secure.
An e-commerce site, an entrepreneur selling through social media, or a marketplace store is required to register with ETBIS. This allows users to check whether the business they are shopping with is legally registered. In addition, the government analyzes e-commerce volume through this system, prevents fraud, and develops policies to protect consumers.
Who is Required to Register with ETBIS?
The ETBIS registration requirement covers all businesses engaged in e-commerce activities in Turkey. In other words, if you sell products or services through a website, mobile application, or social media account, you are required to register with ETBIS.
This includes businesses with their own e-commerce sites, stores selling on marketplaces (e.g., Trendyol, Hepsiburada, N11, Etsy), entrepreneurs selling through social media, and even restaurants that take orders via mobile apps. Furthermore, e-export companies selling abroad are also required to apply to ETBIS.
In short, every individual or organization engaged in commercial activities online must register with ETBIS. Otherwise, administrative fines may be imposed.
How to Register for ETBIS? (Step-by-Step Registration Guide)
The ETBIS registration process is conducted entirely digitally. Below are the steps valid as of 2025:
- Access the website at https://www.etbis.gov.tr/.
- Log in to the system using your e-Government account via the "Log In" section.
- Select the "Create New Registration" option on the page that opens.
- Fill in all the required information, such as business details, type of activity, sales channels, and payment systems used.
- Upload the required documents and complete the application.
After the registration process is completed, the system initiates an approval process. Once your application is approved, your business will be listed as an e-commerce business registered with ETBIS.
Documents Required for the ETBIS Registration Process
During the ETBIS application process, certain documents are requested depending on the type of business.
The documents generally required are as follows:
- Tax certificate
- Trade registry gazette
- Company signature circular
- Domain name information
- Contracts related to the virtual POS or payment infrastructure used
Uploading these documents in full ensures that the process is completed quickly. For individual sellers in particular, a tax liability certificate and identity information may be sufficient.
Things to Consider When Applying for ETBIS
One of the most common mistakes made when registering with ETBIS is not reporting all sales channels. For example, if you sell through both your website and Instagram, both channels must be added to the system. In addition, the type of activity, product categories sold, and payment methods used must be selected correctly.
It is also very important to keep your information up to date after applying. When you open a store on a new marketplace or change your domain name, you must update this information in the ETBIS system. Otherwise, you may be subject to penalties.
What is the Penalty for Not Registering with ETBIS?
The penalty for not registering with ETBIS is applied under Law No. 6563 on the Regulation of Electronic Commerce. During inspections conducted by the Ministry of Trade, administrative fines are imposed on businesses found not to be registered. As of 2025, this penalty can be up to 34,000 TL.
Furthermore, companies that engage in unregistered e-commerce experience a loss of trust and cannot obtain approval from certain payment systems (e.g., virtual POS providers). This indirectly leads to a decline in sales. Therefore, ETBIS registration is of great importance both in terms of legal obligation and customer trust.
Frequently Asked Questions (FAQs) About ETBIS Registration
1. How long does ETBIS registration take?
The registration process is usually completed within 1-3 business days. This period may be extended if there are any deficiencies in the documents.
2. Can individuals register for ETBIS?
Yes. Individual sellers who are tax payers can also apply for ETBIS.
3. Is separate registration required for each sales channel?
No, all sales channels can be defined through a single account.
4. What happens if I do not update my ETBIS registration?
If you make changes to your business information and fail to report them, you will be considered to have violated the regulations and may face penalties.
Take Secure Steps in E-Commerce with ETBIS Registration
ETBIS is one of the most important systems established to ensure that e-commerce in Turkey is conducted securely and in a registered manner. By registering with ETBIS, you can ensure that your business has both a legal and reliable infrastructure. This process makes it easier for consumers to trust you, for you to receive approval in payment systems, and for you to gain a permanent place in the digital marketplace.
If you have not yet applied for ETBIS, we recommend that you complete your registration through e-Government as soon as possible. This will allow you to fulfill your legal obligations and lay the foundation for long-term success in e-commerce.
