
A Modern B2B Ordering Platform for Reseller Network
Despite having a strong field sales team and extensive dealer network, Adell found it difficult to centrally manage product and price information digitally. Dealers often had manual processes to access up-to-date price lists, find technical documentation, and create bids. This led to both waste of time and operational inefficiency. The goal of the project was to make Adell's reseller and project client-specific pricing and ordering processes manageable through a Shopify based B2B platform. To this end, Shopify's flexible infrastructure was created, creating reseller roles, custom price lists, and access tiers. Using the customer tag system, different user roles were defined, such as distributor, project partner, and retailer, and each role was matched with its own price list. A comprehensive digital catalog structure was created by adding information needed by professional users such as technical documentation, assembly manuals and CAD drawings to the product pages. In addition, modules for batch product insertion and bid creation were developed using Liquid and Ajax. Users can download products in their cart as PDF offers or forward them directly to sales representatives. This bidding process was integrated with the CRM system, enabling the sales team to centrally track all requests.


A Scalable B2B Infrastructure on Shopify
As a result of the project, Adell has become able to manage its communication and sales processes with its dealer network through a completely digital platform. Thanks to the integration with the ERP system, inventory, price, and product data were automatically transferred to the Shopify platform, while CRM integration enabled new reseller registrations and quote requests to sales teams to be instantly forwarded. The search experience is enhanced with Algolia, making it possible for users to quickly search by product code or certificate number. Thanks to this conversion, manual bid processes have been greatly accelerated and bid response time has been significantly shortened. Over 180 active reseller accounts have been created on Shopify, and technical document downloads have reached thousands per month. As a result, Adell has acquired a modern B2B platform that supports the traditional field sales model with a digital infrastructure, creating a current ecosystem of products and orders that the dealer network can access 24/7. This project has become an important example of digital transformation, demonstrating that Shopify can also deliver a powerful solution for B2B commerce with the right architecture and custom enhancements.

