CASE STUDYFAUCETS · B2B

Adell: The Shopify journey of a leading faucet company

A modern B2B platform for the dealer network

With over 60 years of manufacturing experience, Adell Armatür is one of Türkiye's leading bathroom and kitchen faucet brands. It wanted a B2B platform to manage its catalog, dealer pricing and orders for its dealer network in one place.

ShopifyFaucets · B2B
REFERENCESSee all our references
Adell Shopify store homepage
180+Active dealer accounts
3Customer types: distributor, project partner, retail dealer
01 — THE START

A centralized ordering experience for the dealer network

Despite having a strong field team and a widespread dealer network, Adell struggled to manage product and pricing information digitally from a single source. Dealers often had to manually access current prices, locate documents, and prepare quotes, which resulted in significant time loss.

Our goal was to make custom pricing and ordering processes for dealers and project clients manageable through a single platform. We defined different customer types, such as distributors, project partners, and retail dealers, and configured the system so that each could view their own specific price lists.

We added content that professionals need, such as technical documents and installation information, to product pages. Dealers can now convert their carts into ready-made quotes to download or send directly to the sales team; all requests are tracked from one place.

Image 1 from the Adell project

They are truly determined, and their team has deep experience solving problems. A big thank you for their dedicated help.

Adell logo
Emre TopçuBD Director, Adell
02 — WHAT WE BUILT

What we built for Adell

  1. B2B sales platform for the dealer networkB2B
  2. Price lists by customer typeB2B
  3. Yurtiçi KargoSHIPPING
  4. Sürat KargoSHIPPING
  5. PTT KargoSHIPPING
  6. Kolay GelsinSHIPPING
  7. UPSSHIPPING
Midway image from the Adell project
03 — THE RESULT

A scalable B2B sales infrastructure

As a result of the project, Adell began managing its communication with the dealer network and its sales processes entirely through a digital platform. While stock, price, and product information are updated automatically, new dealer registrations and quote requests reach the sales team instantly.

Searches by product code or document number have become faster, and manual quoting processes have been significantly reduced. More than 180 active dealer accounts have been created on the platform, and document downloads have consistently reached high levels.

Ultimately, Adell gained an up-to-date ordering ecosystem that strengthens its traditional field sales model with digital capabilities, accessible to its dealers 24/7. This project demonstrates that Shopify can be a powerful solution for B2B when configured correctly.

Closing image from the Adell project
04 — CONNECTIONS

Services and integrations connected to this project

For brands that want dedicated pricing and ordering flows for dealers and wholesale customers, our Shopify integration and custom app development service designs the same architecture from scratch. Dealer orders are integrated with every carrier Adell works with, led by Yurtiçi Kargo, Sürat Kargo, PTT Kargo, Kolay Gelsin and UPS, along with Aras, DHL, HepsiJET and Kargoist.

For manufacturers, feeding stock and prices directly from an ERP such as Uyumsoft keeps the dealer portal up to date at all times.

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